Frequently Asked Questions
Everything you need to know about our durable, timeless apparel.
What is the typical shipping time for orders?
Standard domestic shipping usually takes 3-7 business days. International shipping varies by destination but typically arrives within 10-14 business days.
How do I ensure I select the correct size?
We provide a comprehensive sizing chart on every product page. We recommend measuring a garment you already own and comparing it to our specifications for the best fit.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Customs duties and taxes are calculated at checkout for a seamless delivery experience.
How should I care for my Iron Snail garments?
To preserve the longevity of our heavy-duty fabrics, we recommend washing in cold water and hanging to dry. Detailed care instructions are printed on the inner label of each piece.
Are your products ethically manufactured?
Absolutely. We partner exclusively with factories that adhere to fair labor practices and prioritize sustainable production methods to ensure quality you can feel good about.